Frequently Asked Questions (FAQs)
What if I only require payroll or tax service?
We only provide payroll and tax-related services to our bookkeeping clients. At this time, we do not offer payroll or tax services a-la-carte. Any special requests or inquiries should be submitted as feedback.
Can I change plans or cancel at any time?
Yes! You can amend or cancel your services at any time (see service agreement). We are committed to your satisfaction.
Do I have to sign a service agreement?
Yes. Although we love a good challenge and will jump at any opportunity to offer our assistance, unfortunately, we only provide service after you submit a basic service agreement. You can review our service agreement after a request for service is made.
How to set up a bookkeeping plan?
If you’ve already made your choice, jump on over to Get Started and let’s get busy! Otherwise, click here to schedule a free phone consultation. You can also call us, email us, or connect with us on Facebook and Twitter.
Are there additional costs?
See our Fee Schedule for specific services that correlate with your bookkeeping needs.
What services do you offer?
We offer a variety of accounting, bookkeeping and tax services, but if you don’t see what you’re looking for in our list of services, please, ask us about it during your Free 1-on-1 Phone Consultation.
Support Included?
Yes! Our founder believes support and empowerment are important, and our specialists are equipped to offer training and specialized guidance at every turn.
What if I only need help with one project?
We will help with any project, big or small. Schedule a phone consultation with us here, or go ahead and call us at 1-877-729-2632 or 1-323-463-4738 to discuss the details.
Need Support?
Click here for lots of ways to connect with us! Give us a call or send an email – we’re excited to collaborate with you!
FAQ didn’t answer your question?
Here are several ways to contact us.